Frequently Asked Questions
Everything you need to know about shopping with Ripper Online.
What shipping options are available?
We offer standard and express shipping across Australia via Australia Post and reputable couriers. Orders placed before 2 PM AEST are typically dispatched on the same business day.
Do your electronics come with a warranty?
Yes, all products sold by Ripper Online come with a minimum 12-month manufacturer warranty. Some premium items may include extended coverage as specified on the product page.
Can I return a product if I change my mind?
We offer a 30-day change-of-mind return policy, provided the item is unopened, unused, and in its original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later services including Afterpay and ZipPay.
Are the products genuine and Australian stock?
Absolutely. We only sell 100% genuine products sourced from authorized Australian distributors, ensuring all electronics meet local safety and compliance standards.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.